Our Refund Policy


Should your product contain manufacturing errors and/or defects, and/or does not match the approved proof, we will re-run the job at no charge, or alternatively offer you a full refund. We maintain the right to judge what a manufacturing error and/or defect is. You must arrange for, and pay, the costs of returning the product(s) to us, the vendor. Goods received in a faulty/damaged state must be notified to us within 3 working days. Products which have been produced to your bespoke requirements, and that are produced in line with specification, are not eligible for returns.

If you have any queries or complaints, you should direct them to us via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by post to Webrandmerchandise.ie, 27 Monastery Heath Green, Clondalkin, Dublin 22.

Every Product is produced in line with the artwork approved by you for Webrandmerchandise.ie. You are 100% responsible for the accuracy of your proofs. Please proof-read all, and every, detail in each proof supplied to you. We do not accept any liability for spelling errors, mistakes or colour differences that have been approved by you. Artwork supplied to use by you is not checked in any way by us prior to printing.